Home/Property management

For owners expecting better returns

Your asset deserves better management

Your property should generate more, require less attention, and stay fully under your control. We help owners raise income, protect the asset, and keep complete operational visibility through structured management.

Why owners move

Three things break, always in this order

We've had all three happen to our own properties. That is where the system came from.

The property stops moving

Occupancy drifts down, the rate never changes, and the listing sits on one platform hoping for the best. Nobody is running revenue — they're just accepting bookings.

The expenses eat the return

Emergency call-outs at emergency prices. A pool pump that failed because nobody serviced it. Consumables bought three times because no one tracked inventory.

You can't see anything

A WhatsApp message when something breaks, and a number at the end of the month with no receipts behind it. That isn't management, it's hope.

Closer to your property

Full visibility, anywhere

Every property we manage gets its own live dashboard. Laptop, tablet or phone — the same information, updated as it happens, not compiled at month end.

Market intelligence

Benchmark against comparable properties: rates, occupancy and what the season is actually doing.

Geographic view

Your property and everything around it on a map — suppliers, venues, access.

Commercial tracking

Leads from first enquiry to booking, with the value and the reason each one was won or lost.

Reputation & insights

Every review in one place, and what guests keep mentioning — good and bad.

Key connections

The network working on your property: cleaning, maintenance, suppliers, legal, utilities.

Asset control

Inventory photographed and tracked by room, with minimum stock and replacement history.

Operational flow

Tasks with owners and due dates. Nothing lives in someone's head.

Scheduled control

Tickets and calendar: turnovers, maintenance windows, housekeeping checklists.

Owner transparency

Revenue and expenses with the receipt or invoice attached to each line.

Performance goals

Targets in pesos, tracked against actuals month by month.

Documents

Contracts, licences, permits and insurance where you can find them at 11 PM.

Assisted support

Ask the dashboard a question in plain language and get the answer from your own data.

Financial visibility

Revenue, expenses and evidence, always organised

The part most owners have never actually had: a P&L for their property that they can open themselves, any day of the month, with the proof attached.

  • Receivables — every booking, platform and payout
  • Payables — every expense with its receipt
  • P&L by property, month by month
  • Cash flow, in and out
  • Expenses classified: deductible, COGS, OPEX
  • Tax lines separated — ISR and IVA
  • Platform and bank fees isolated as their own cost
  • Goals in pesos versus what actually happened

Concierge revenue is split with you, 50/50

When a guest in your property buys a concierge service through us — transport, a chef, a tour, groceries — half the net margin goes to the owner. Fifty-fifty. Most managers keep all of it, which is exactly why their concierge never really works: nobody on the owner's side has a reason to care whether it does.

One system, full control

What we actually run

Management is not one job. These are the areas we operate for a property under contract, each with its own suppliers, checklists and budget line.

Sales & bookings

OTA management, direct enquiries, CRM, lead follow-up and upselling.

Guest experience

Pre-arrival and post-stay sequences, welcome guide, in-stay support.

Housekeeping

Turnover and deep cleans, linen, amenity restock, QA checklists.

Maintenance

Preventive and corrective — plumbing, electrical, A/C, carpentry, finishes — with tickets tracked to close.

Concierge

Restaurants, tours, VIP requests and special asks, with margin shared back to you.

Inventory

Per-property asset tracking, minimum stock, audits and replacement.

Supplies & consumables

Cleaning, amenities and tools bought and controlled by property.

Logistics

Purchasing, transport, restocking and supplier management.

Home staging

Preparing the property for photography and listing — furniture, styling, visual checklist.

Marketing

Included: your listings go into our monthly content plan and get posted regularly on Move My Property's own social channels. Separate package: building your property its own digital presence — its own account, content and campaigns. Ask us for that one.

Security

Access control, guards where needed, protocols for an empty property.

Energy & sustainability

Solar systems, efficiency and getting the consumption bill down.

Admin & finance

Receivables, payables, P&L, cash flow and bank reconciliation.

Legal & permits

Licences, municipal paperwork, contracts and compliance.

Tax

ISR and IVA classified as they happen, ready for your accountant.

Technology

Smart locks, automations, the dashboard itself and the platforms behind it.

Before you write

We say no more often than yes

We manage a small portfolio on purpose, because being present is the whole product. Read this honestly — it saves us both a call.

We're probably a fit if

These are the properties where we know we add more than we cost.

  • It's in Tulum or Playa del Carmen, or you're opening in Chihuahua or Mexico City
  • It's furnished, finished and ready to receive guests — or close
  • You want it operated properly, not just listed
  • You want to see the numbers rather than be told them
  • You're happy for us to say no to a booking that will damage the property

We're probably not if

Not a judgement — just work we don't do well, and we'd rather say so.

  • You want the highest occupancy at any cost, including parties
  • The property still needs construction before it can receive anyone
  • You want a listing manager and nothing else — that's cheaper elsewhere
  • You need a guaranteed monthly income regardless of season
  • You want to approve every purchase under a thousand pesos

How it starts

Four steps to the first guest

  • Step 1 · One conversation
    Tell us about the property

    Where it is, what it is, what it's earning now, and what you expected it to earn. Twenty minutes on WhatsApp or a call.

  • Step 2 · Private demo
    We walk you through the dashboard

    Live, with Karen and Bryan — or with the Key Account Manager for the destination your property is in. You see exactly what you'd be looking at every week, and you ask the awkward questions before signing anything.

  • Step 3 · The numbers
    A benchmark and a proposal

    What comparable properties are charging and filling, what yours should realistically do, and the management terms in writing.

  • Step 4 · Onboarding
    Inventory, photography, listing, live

    We photograph and inventory the property, build the listing and the dashboard, set up access and suppliers, and open the calendar. You watch it happen from your phone.

Discover your property potential

Schedule a private demo with Karen and Bryan. We'll open a real dashboard, run your property through the benchmark, and tell you honestly whether we're the right people for it.

Schedule a private demo

Or look at the demo dashboard first — no call needed.